Backup
and Recovery Tip:
Backing Up and Restoring
Connectors on Exchange 2000
Posted: July 03, 2002
Introduction
Exchange 2000 includes several types of connectors
that enable your Exchange
organization to communicate with the messaging
systems of other companies. When the
correct connector is used, communication with
another messaging system is not visible to
the Exchange user. However, if you install a connector
for another messaging system,
you must perform additional steps when you back
up and restore Exchange 2000.
Note: For more information about
backing up and restoring Exchange 2000, see the
technical paper, Disaster Recovery for Microsoft
Exchange 2000 Server.
Exchange 2000 Connectors
The following connectors for other messaging systems
are included with Exchange 2000.
Lotus Notes. This connector has
built-in messaging, directory synchronization,
and meeting request capabilities.
Microsoft Mail. The Microsoft Mail connector
connects servers running Exchange
2000 to servers running Microsoft Mail. The directory
on the server running Microsoft
Mail is synchronized to Microsoft Windows 2000
Active Directory® directory service
through the Microsoft Mail connector using the
Microsoft Mail Directory Synchronization
protocol. One server (it can be either Exchange
or MS Mail) is configured as a directory
synchronization requestor. The other server is
configured as a directory synchronization
server. The directory synchronization requestor
periodically polls the directory
synchronization server for any changes to the
foreign directory and provides any
changes that have occurred to its own directory.
The directory synchronization server
replies with the changes to its directory and
updates its directory with the changes
provided by the requestor.
Lotus cc:Mail. This connector supports
DB8-type cc:Mail post offices. Lotus
cc:Mail users are added to the Windows 2000 Active
Directory as contacts or as mail enabled
users. Directory synchronization is built into
the connector, and no additional
files are required to configure the synchronization.
Novell GroupWise. The Novell
GroupWise connector provides messaging
connectivity, allows mail and directory synchronization
between GroupWise and
Exchange, and supports calendar functionality,
such as meeting requests.
Note: For more information about
the Lotus Notes connector, Microsoft Mail connector,
cc:Mail connector, and Novell GroupWise connector,
see Exchange 2000 online Help.
Backing Up and Restoring Exchange 2000 and Connectors
to
Other Messaging Systems
The following procedure works for Exchange 2000
organizations that have installed
connectors for other messaging systems:
1. On a server running Exchange 2000 that is running
one or more of the connectors
included with Exchange, configure the connectors
according to the following
instructions and verify that they are functional.
§ Microsoft Mail connector.
Back up the Microsoft Mail shadow post office
that is in the subdirectory \connect\msmcon\maildata
and its subdirectories.
§ cc:Mail connector.
You do not need to back up the \ccmcdata directory
and subdirectories because the cc:Mail connector
can recreate these after the
recovery process. However, you must back up and
restore the cc:Mail import and
export files installed on your servers running
Exchange because these are external
programs that interface with Lotus cc:Mail.
§ Lotus Notes connector.
Back up the Lotus Notes client software,
including the software directory and configuration
file, such as Notes.ini, on the
connector computer. The Lotus Notes client installation
program installs the Lotus
Notes Windows 2000 Registry setting
(HKEY_LOCAL_MACHINE\SOFTWARE\Lotus\Notes), which
you back up as part of
the Windows 2000 System State data in a later
step.
§ Novell GroupWise connector.
Ensure that GroupWise Gateway Network
Service can be restored correctly.
§ Lotus Notes and Novell GroupWise connectors.
Back up \conndata
and its subdirectories. After the recovery process,
erase the work files *.seq and
*.ck in the directory Conndata before starting
the Lotus Notes or Novell GroupWise
services. The directory Conndata and its subdirectories
contain the mapping rules
and correlation tables used by the connectors.
Note: To ensure that your data
does not become outdated, back up
\Conndata\Tables frequently. If the correlation
table is corrupted, the connector is
recreated, but much of the correlation information
is lost.
2. Back up the Windows 2000 System State data
by using the latest Backup utility
update that is included with Windows 2000.
3. Back up the Exchange 2000 storage groups on
the server by using the Backup
utility that is included with Windows 2000.
4. Restart the computer and reinstall Windows
2000. Select a computer name that is
different from the original computer name.
5. Restore the Windows 2000 System State data
on the computer on which you
reinstalled Windows, and then restart the computer.
6. Install Exchange 2000 in disaster recovery
mode by typing the following file name
at the command prompt:
setup/disasterrecovery
Make sure to select each connector that you previously
selected.
7. After setup is complete, restore all the Exchange
storage groups.
Note: Select the Last Backup Set check
box if you have a distinct file, or select the
Mount database after restore check box to mount
the database.
8. Restart the computer and perform the following
procedures for your connector:
§ Microsoft Mail connector:
restore maildata to override the Microsoft Mail
shadow post office.
§ cc:Mail connector: restore
the cc:Mail import and export files.
§ Lotus Notes connector:
restore the Lotus Notes client program on the
server and verify that the Windows 2000 Registry
setting of the Lotus Notes client
works by operating the Lotus Notes client program
on the server running Lotus
Notes.
§ Novell GroupWise connector:
after restoring the GroupWise Gateway
Network Service, verify that you can read and
write files to the GroupWise API
directory.
9. Verify that the restored connectors
start.
This tip is provided by the Microsoft Exchange
User Education team.
For additional information, see the Microsoft
TechNet Exchange Web site.
